HR Training

Managing Disciplinaries & Grievances

Disciplinary and grievance procedures should not be seen as a mechanism for imposing sanctions – they should be an aid to effective management, enabling you to resolve issues quickly and cost-effectively. Having managers who are able to effectively and confidently handle discipline and grievance issues is therefore crucial for all organisations.

Register your interest in this course

Submit your details and one of our team will be in touch.

Who should attend?

This practical and interactive course is suitable for all staff with people management responsibilities. Both new managers and experienced managers who would appreciate a refresher will find the course useful.

Who will deliver the training?

This practical and interactive course is suitable for anyone with
people management responsibilities, including HR. Both new
managers and experienced managers who would appreciate a
refresher, will find the course useful.

What are the benefits?

  • Delegates will develop their knowledge of the procedures and legal principles associated with managing discipline and grievance issues. They will increase their confidence in leading investigations or hearings and understand the common pitfalls and problems associated with discipline and grievance issues so that they can be avoided.
  • The organisation will benefit from a more robust and consistent management of discipline and grievance issues, mitigating the risk or impact of complaints and increase its chance of success at the Employment Tribunal in the event of a claim.

Course content

  • How to resolve issues informally and decide when formal action is needed
  • How to set clear standards and communicate them effectively
  • The potential causes of grievance and how to prevent them
  • When is an internal investigation necessary, and what should it consist of?
  • An overview of the ACAS code of practice on disciplinary and grievance procedures
  • How to conduct a grievance or disciplinary hearing
  • The employee’s right to be accompanied
  • Taking appropriate action and the proper use of sanctions
  • Dealing with appeals
  • The importance of good record-keeping

Course duration and delivery

Whether virtual or face to face, our sessions aim to provide a healthy and engaging ‘safe’ learning environment.

We would recommend face-to-face delivery if logistically possible as it will enable better interactivity. However, we can also deliver as two half-day virtual sessions – content will be adjusted accordingly. Timing and location to be agreed with you.

For further details, please get in touch using the form below.

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Register your interest in this course

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