Courageous Conversations
We all struggle from time to time to hold conversations with our colleagues, especially if we are expecting the colleague to react in a negative way.
Our Courageous Conversations training course will help you to put your feelings into context, manage or overcome your fears and plan a meaningful discussion, which will assist you in achieving your desired outcome.
Register your interest in this course
Submit your details and one of our team will be in touch.
Who should attend?
This one-day interactive workshop is ideal for any individuals who are looking to improve their communication style and will enable them to become more effective in meetings and/or managing relationships.
If you require additional support, our HR specialists can hold practice sessions with delegates. These sessions can be arranged for two groups of three, each having the opportunity to act as Speaker, Receiver and Observer. The consultant will act as a facilitator for the sessions, giving advice and feedback where necessary to ensure each delegate gets the most out of the training.
What will I learn?
By the end of this session, delegates will be able to describe and understand their own barriers to holding courageous conversations, have the confidence to hold courageous conversations, and use the ROCPA structure to help them achieve their desired outcome.
What are courageous conversations?
By the end of this session, delegates will be able to describe and understand their own barriers to holding courageous conversations, have the confidence to hold courageous conversations, and use the ROCPA structure to help them achieve their desired outcome.
- What are courageous conversations?
- What makes a conversation difficult? Including barriers, strengths and conflict, and understanding the stress response
- Upskilling – reframing, questioning and listening skills
- Understanding body language
- Knowledge and understanding of the ROCPA model
- Action planning
Who will deliver the training?
Our management training is delivered by highly experienced and qualified HR practitioners with genuine ‘hands-on’ practical experience of supporting employers all over the UK with their HR requirements.
Price and registration
Courses can be arranged for up to a maximum of 12 delegates and can be delivered at your premises or another suitable location.
This full day course will commence at 9.30am and finish at approx. 4.30pm at a cost of £1260 +VAT.
All prices include course materials.
This course can also be delivered virtually. For further details, please get in touch using the form at the top of this page.
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