For clients with larger case volumes, our service delivery reports break down usage of our advice line and other support elements so that you can identify emerging workforce issues and take action where necessary.
Discipline, performance, absenteeism. We’ll show you exactly where your dedicated Employment Law advisers are spending their time so that you can target key problem areas for more productive, high-performing teams.
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How we help
Actionable insight into your people matters
Provided on request, our management information (MI) reports detail the activities of all of the advisory and litigation services provided by Ellis Whittam – that’s anything from phone calls with your adviser, to email correspondence, to documents and casework.
Our MI reports also show you the sorts of matters that you’re requiring support with most often and total usage/activities by site, department or manager, enabling you to identify trends, problem hotspots and top five matters.
- Spot trends with monthly MI reports, plus a ‘year to date’ overview for bigger-picture insight
- Prioritise your resources with tailored reports focusing on your particular areas of concern
- Understand where within the business your EW support isn’t being fully utilised
- Expert recommendations from your dedicated team on how to address your challenges
- Help to arrange any additional support you require, including HR Consultancy
Get a handle on employee issues
Good people management is proactive rather than reactive. Especially in larger organisations, where employee issues are more abundant and less visible, it is essential to understand the full picture so that you can pre-empt people problems and ultimately drive your organisation forward. Our MI reporting helps you do exactly that.
Plus, with support from a dedicated team of legally-qualified Employment Law specialists, you can talk through the findings and identify practical ways to improve performance across your organisation, whether that’s revising a HR process, discussing the next steps in defending ongoing claims, or arranging HR management training and strategic consultancy support.
We have 2.4 X the number of qualified solicitors than any of our larger competitors
Common MI queries and questions about our service, answered by our Employment Law and HR specialists.
How often do you provide MI?
We can provide MI monthly, quarterly, bi-annually or annually depending on your needs. However, we typically only recommend this service to clients with larger case volumes.
What detail does the MI provide?
The report will highlight what sorts of issues we are advising on and who/where in your business those questions are coming from. That way, we can easily spot problem areas, bring them to your attention and recommend steps to address the issues.
How do I access the MI?
The reports will be emailed to you in line with how often we have agreed they will be produced.
What sort of recommendations do you typically provide?
We will provide practical and pragmatic recommendations to address whatever common problems are arising. The exact nature will depend on the sort of issues but could include training of managers in certain areas or the production of additional guidance and documentation to guide them through tricky subjects.
Is this an additional charge?
Explore our fixed-fee Employment Law support
We do more than just MI reports...
Advice LineFast, pragmatic, commercial. Our Employment Law and HR advice line gives you and your managers access to truly unlimited advice on all of your people-related challenges, from the seemingly straightforward to the most complex.
What sorts of things can you advise on?
HR matters come with the territory when you run a business or manage an organisation and we’re here to help you through it all. Whether you’re battling absenteeism, struggling to manage an underperforming employee or need help navigating a complicated exercise like redundancy, we can walk you through the steps required to handle the situation appropriately.
Is everything dealt with through one team?
Yes. All of our advisers are qualified legal professionals or on the road to formal qualification, which means a full range of employee issues can be dealt with within your dedicated three-person team. In the event that you’re presented with an Employment Tribunal claim, we will conduct a full handover to our Litigation Team so that they are well equipped to defend you.
95% Client satisfaction rate - 97% Client retention rate
Experts in Employment Law & HR
Why choose us?
At Ellis Whittam, we’re known for our bespoke service and the quality of our support. Not only is our expertise unmatched, but we take the time to know you so that we can function as a true extension of your team.
- Your own small team of dedicated experts
- Commercial, pragmatic advice tailored to you
- Bespoke contracts, policies and handbooks
- Trusted by over 35,000 organisations
- Recognised as a leading firm by the Legal 500
Who you'll be working with
Principal Employment Law Adviser
HR Consultancy Manager
“I’ve taken Ellis Whittam into every organisation that I’ve worked with. I’ve introduced them to many teams and many colleagues and referred them with absolute pleasure because I genuinely trust in the service that we get.”
Debbie Jamieson, People Director
“We get a great deal of comfort and satisfaction knowing that we have support as and when we need it, in a decisive and responsive way.”
Richard Berry, Group HR Director
Bluestone National Park Resort
“What we recognised in Ellis Whittam is the background that they have. They are able to supply knowledge and experience in a number of disciplines, which enables us to develop our business in a way that’s safe, to do it on time and with a quality to it.”
Debbie Rainbow, Director of Human Resources and Health & Safety
“As the company started to get larger, we knew we had to protect our employees and our contractors both onsite and in the offices. Ellis Whittam is exactly what we needed to move the company forward.”
Joanne Beaver, Operations Director
“We have found Ellis Whittam to be responsive and aligned with our business in terms of our processes and expectations. Their pragmatic approach has proven to be a great fit – nobody wants to be fighting their adviser on basic employment decisions.”
Jonathan Green, COO
“Ellis Whittam supports our 280 staff members with Employment Law and Health & Safety and has provided quality management training too.”
Lisa Best, Head of Service Delivery
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