RETAIL | Managing mobile phone use on the shop floor

Trying to limit the use of mobile phones in the workplace can feel like you’re fighting a losing battle. And while most reasonable employers will want to exercise some degree of flexibility in how they treat their staff, employees reaching for their phones every five minutes can have a real impact on productivity. The real […]

Working Shifts Increases Risk of Heart Disease

According to new research, working in shifts has a negative impact on cardiovascular health. The Chinese study, which was published in the journal Occupational Medicine, observed more than 320,000 shift workers. They found that: Shift workers have a heightened risk of heart disease; and The risk increases the longer shifts are worked. While the study […]

H&S NEWS | Topshop Fined £450k after Barrier Fall

health and safety fine topshop

A retail chain has been fined after a girl suffered a fractured skull when shop furniture hit her head. The ten-year-old had been on a shopping trip with her mother. As the mother returned a display item, she heard a scream and turned to see her daughter lying on the floor with a queue barrier […]

How employers are using social media to make recruitment decisions

social media and recruitment

In the early days of social media, the idea of an employer checking a potential employee’s Facebook page to assess their suitability for a role wasn’t something that many job seekers would have worried about. Users felt that their profiles were a place to express themselves unfiltered – and work was an entirely separate domain. […]

RETAIL | How much do “reasonable adjustments” cost?

disabled worker

Earlier this year, the Minister for Disabled People, Health and Work, Sarah Newton called on retailers to acknowledge the advantages of hiring disabled workers.   With approximately 123,000 vacancies in the retail and wholesale sector, disabled workers can help fill these positions. However, there is a widespread misconception that when taking on disabled employees, you […]

RETAIL | Dealing with poor attendance

Sickness absence

Is poor attendance causing problems for your retail business? If staff are taking a number of unauthorised absences, it can prevent you from delivering excellent customer service. This is particularly problematic in the run up to Christmas. With a busy shift expected, it can be demoralising for your employees if a member of your team […]

RETAIL | Shop Floor Health & Safety

retail health and safety

What do you want to happen when a customer walks through the door? Probably straight to your latest promo and then to the till! Was health & safety at the back of your mind? The challenge is that as a retailer, health and safety should be at the forefront of your mind. You must make […]

RETAIL | Deducting wages when missing stock

Shortfalls in tills or missing stock are a frustrating conundrum many retail employers face. You have enough things to do than play detective. Sometimes it will be an honest mistake – the employee is handling cash, gift cards, debit and credit cards and store discount cards and transactions can go amiss. Other times they may […]

HEALTH & SAFETY | The Challenge for Retail Owners

Owners and managers of small and medium retail companies have to juggle multiple functions and responsibilities, and often overlook Health & Safety regulations. But workplace Health & Safety should be a top priority. After all, safeguarding people from risk of injury is a legal duty – as a retailer, you have to protect everyone in […]

RETAILER’S GUIDE | Handling redundancies

With the current challenges facing retailers, it is expected that employers may continue to reduce their headcounts. Carrying out redundancies is never a pleasant task, but given the existing climate, it may be inevitable. Redundancies should be handled with care and legal advice should be obtained to minimise the risk of unfair dismissal claims. Our […]