RETAIL | Managing mobile phone use on the shop floor

Trying to limit the use of mobile phones in the workplace can feel like you’re fighting a losing battle. And while most reasonable employers will want to exercise some degree of flexibility in how they treat their staff, employees reaching for their phones every five minutes can have a real impact on productivity. The real […]

Lone workers | The risks and how to combat them

When it comes to managing health and safety risk, out of sight should definitely not be out of mind. If you have workers whose role involves working by themselves, without close or direct supervision, the element of risk is elevated, both from the perspective of responding to accidents that occur and being vulnerable to opportunist […]

Survey Shows Over 100 Retail Workers Attacked Every Day

An annual survey of retail crime has shown on average 115 retail employees were attacked at work every day last year. The latest British Retail Consortium (BRC) Retail Crime Survey covers the period 1 April 2017 to 31 March 2018. The retailers surveyed collectively control 11,000 stores and £103 billion of turnover – equivalent to just under […]

RETAIL | 6 things you should know when employing young workers

zero hour contract advantages and disadvantages

After leaving full-time education, retail work is many young people’s first step into employment. With the right support, these young people may become your future area managers, national sales managers, product designers, or even CEO. Retailers need to be aware, however, that special employment rules apply when employing young workers – those above the compulsory […]

RETAIL | Avoiding Retail Slips, Trips and Broken Hips

Retail environments are busy places with a lot of activity and foot traffic.  This can easily lead to employees and customers alike being exposed to slip, trip and fall hazards. You must make sure everyone is kept safe from harm by assessing the risk from slips, trips and falls – and taking reasonable precautions. Daily […]

RETAIL | Deducting wages when missing stock

Shortfalls in tills or missing stock are a frustrating conundrum many retail employers face. You have enough things to do than play detective. Sometimes it will be an honest mistake – the employee is handling cash, gift cards, debit and credit cards and store discount cards and transactions can go amiss. Other times they may […]

RETAILER’S GUIDE | Handling redundancies

With the current challenges facing retailers, it is expected that employers may continue to reduce their headcounts. Carrying out redundancies is never a pleasant task, but given the existing climate, it may be inevitable. Redundancies should be handled with care and legal advice should be obtained to minimise the risk of unfair dismissal claims. Our […]