How to keep health and safety interesting in the workplace
Health and safety is just one of those topics that has acquired the unfortunate reputation of being, well, boring.
The way health and safety training is delivered to employees has a lot to answer for – often, courses are characterised by an overabundance of legal facts and information that has little relevance to employees’ day-to-day responsibilities.
To make matters worse, the focus is largely negative, alarmist and can feel like you’re getting a telling off, with a lot of “if you don’t do X, the consequence will be Y” (where Y is something profoundly undesirable). Rather depressingly, on the IOSH forum, one health and safety trainer said that their role was to “suck the life out of people”. Yikes.
That said, training is not the only culprit. The way that employers approach their day-to-day management of health and safety has a significant bearing on the perception of health and safety as dull and prescriptive.
To put it simply, if management views health and safety as boring and a burden on their time, you can bet this will inevitably rub off on employees.
If you’re battling a negative perception of health and safety in your workplace, here are our tips to turn things around.
If you can get your management team to feel positively about health and safety and to see it as worthwhile, then this will set the tone for all staff and put you in a far better position to change the perception of employees. Managers at all levels need to shift their focus from pessimism and complaining to recognising positive action and celebrating good health and safety performance, in whatever way you feel will most resonate with employees (whether this is a simple thank you or a small reward). Very often, the root of the problem is that managers only address the negative aspects of health and safety – they will be quick to give an employee a ticking off for not wearing correct PPE, but it almost never happens that an employee who wears the correct PPE receives positive feedback. Focus on the positive, ensure feedback is constructive and give praise where it’s due. Where non-compliance needs to be dealt with, approach the situation with an optimistic, can-do attitude and focus on finding the solution rather than the inconvenience of the problem.
Health and safety can often feel like a restraint – something that’s imposed by management that exists to make carrying out an employee’s role more difficult. However, listening to employees and involving them in health and safety decision making – rather than just enforcing rules and procedures on them – can make all the difference to employees’ attitudes to health and safety. This change in perception may come from employees having a better understanding of the reasons behind a specific process or procedure, or simply the fact that they feel they have contributed to the decision. In practical terms, employees can be engaged by sitting on the health and safety committee as employee representatives, being members of a team working on a specific project, or taking part in risk assessment. Getting employees involved is a great way to get them to take ownership of and genuinely care about maintaining the systems you have in place.
Health and safety is often seen as something that sits on the outside of your core business objectives. When you really think about it, to treat it as a separate entity makes little sense, as it’s a well-known fact that health and safety performance has an impact on business performance. For example, a serious accident could have a profoundly negative impact on annual profitability, among other metrics. By fully integrating health and safety into your overall business objectives, it becomes part of everyday work instead of being seen as an unwelcome distraction from an employee’s role. The use of Health & Safety Software will help support day-to-day safety management and ensure that anyone tasked with managing health and safety has a clear indication of how they are performing.
Another way to elevate health and safety to the same level as other business areas is to celebrate good safety performance in the same way as you would celebrate good commercial or production performance. Some examples of how to do this may include a monthly/quarterly/annual award for the best near-miss report or best department health and safety performance. All of this will go towards raising the profile of health and safety across the business.
Rethink how you deliver training
Even with the best will in the world, reciting statistics and legislation can cause employees to zone out and is unlikely to have lasting results. You want to make sure that training is delivered in a way that makes employees pay attention and remember and heed the content of the training. You should:
Ensure training is relevant. There’s no point in reeling off information that has no practical use to employees as this will just overwhelm them unnecessarily. Where possible, relate information to the specific challenges involved in an employee’s role and explain how legislation applies to them. You may wish to consider providing training to smaller groups of colleagues so that you can maximise relevance and impact.
Get employees up and doing Instead of presenting a long list of facts, use this as an opportunity for interaction and participation. This could be done by designing some workshop time, turning information into a game, quiz or ‘myth busters’ exercise, or simply encouraging employees to share their experience and open up a discussion. The Health and Safety Executive has a section designed around health and safety myths, which might be a fun tool to get a conversation started.
Share some success stories. Conversation surrounding health and safety and its implications shouldn’t be all doom and gloom. Think about occasions where accidents have been prevented through good practice.
Show rather than tell. When designing training, look for opportunities to demonstrate what you’re talking about rather than simply stating facts. This could be as simple as taking delegates out into the workplace to point out the location of fire exits and assembly points and where your first aid kit and accident book is kept rather than just stating this information in the training room.
Keep your audience in mind. Finding what will have the biggest impact is all about knowing your staff. Some may appreciate fun, some may prefer a direct approach, and some may respond better to something more serious – the key is in finding the right balance. Rounding off interactive elements with a frank discussion about why what they have learnt is important is one way to achieve this.
There are a number of ways to dismantle the ‘boring’ reputation that health and safety often acquires, but two principles are essential: a management team that shows commitment and are positive about health and safety, and employees that are engaged and taking part.
In truth, meaningful health and safety won’t always be fun or sexy; it’s about ensuring people don’t get hurt. Employers should be upfront in this regard – sure, health and safety may not be the most exciting part of an employee’s role, but that doesn’t make the consequences of poor practices any less real. Plus, with a little imagination, employers can find more engaging ways to drive the message home.
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